Terms and Conditions

Introduction

Welcome to Canvas Supermart. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and placing an order, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or our services.

Definitions

• "Canvas Supermart" refers to the company providing shipping and delivery of canvas prints with frames.
• "Service" refers to the sale, shipping, and delivery of canvas prints with frames.
• "Customer" refers to the person or entity placing an order with Canvas Supermart.
• "Website" refers to the Canvas Supermart website.

Orders

1. Order Placement: All orders must be placed through our website. By placing an order, you agree that all information provided is accurate and complete.
2. Order Confirmation: Upon receiving an order, we will send an order confirmation email. This email confirms that we have received your order and are processing it.
3. Order Changes: Any changes to orders must be requested within 24 hours of placing the order. Changes requested after this period may not be accommodated.

Payment

1. Payment Methods: We accept payments via credit card, PayPal, and other methods specified on our website.
2. Pricing: All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST). We reserve the right to change prices without prior notice.
3. Payment Processing: Payment must be received in full before the order is processed and shipped.

Shipping and Delivery

1. Shipping Areas: We ship canvas prints with frames all over Australia.
2. Shipping Times: Estimated shipping times are provided on our website. While we strive to meet these estimates, we cannot guarantee delivery dates.
3. Shipping Charges: Shipping charges are calculated based on the delivery location and will be displayed at checkout.
4. Delivery Issues: If there are any issues with your delivery, please contact us within 7 days of receiving your order.

Returns and Refunds

1. Return Policy: We accept returns for defective or damaged products within 30 days of delivery. The product must be returned in its original packaging.
2. Refunds: Refunds will be processed within 7-10 business days of receiving the returned product. Refunds will be issued to the original payment method.
3. Non-Returnable Items: Custom orders and personalized canvas prints are non-returnable unless they arrive damaged or defective.

Product Quality

1. Quality Assurance: We guarantee the quality of our canvas prints and frames. If you are not satisfied with the quality of your product, please contact us.
2. Image Resolution: Customers are responsible for ensuring that the images provided for printing are of high resolution. We are not responsible for prints that are blurry or pixelated due to low-resolution images provided by the customer.

Intellectual Property

1. Copyright: All content on the Canvas Supermart website, including images, text, and graphics, is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written permission.

Limitation of Liability

1. General: Canvas Supermart shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services.
2. Maximum Liability: Our maximum liability to you for any claims arising from our services is limited to the amount paid by you for the order in question.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Australia.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. By continuing to use our website and services, you agree to be bound by the latest version of these terms and conditions.

Contact Information

If you have any questions about these terms and conditions, please contact us